Privacy policy

🔐 PRIVACY POLICY – CALMPAWS

Last updated: [insert date]

This Privacy Policy describes how CalmPaws collects, uses, and protects your personal data when you access or make a purchase on our website.


1. Data Controller

CalmPaws
📧 calmpaw@use.startmail.com


2. Data We Collect

  • Name, email, phone number
  • Shipping and billing address
  • Payment information (we do NOT store card details)
  • Order history
  • Technical data (IP address, cookies, browser)

3. How We Use Your Data

  • To process orders
  • To manage payments and shipping
  • Customer support
  • Fraud prevention
  • Improve our website

🔐 We never sell your data


4. Legal Basis

  • Contract performance
  • Consent
  • Legal obligation
  • Legitimate interest

5. Data Retention
We only keep your data for as long as necessary (legal, tax, and order-related purposes).


6. Data Sharing
We only share your data with:

  • Shopify
  • Stripe / PayPal
  • Shipping providers

7. Your Rights (GDPR)

  • Access
  • Rectification
  • Erasure
  • Data portability
  • Withdraw consent

📧 calmpaw@use.startmail.com


8. Security

  • SSL encryption
  • Secure servers
  • Restricted access

9. Cookies
We use cookies to improve user experience and analyze traffic.